Effective Date: May 20, 2026
Thank you for shopping with Rustic & Real Designs LLC. We appreciate your support and work hard to package and ship every order with care.
Please review the information below regarding processing times, shipping estimates, and delivery expectations.
Many of our products are handcrafted, made-to-order, or produced specifically for each customer.
Typical processing times are:
Processing times may vary during holidays, sales events, or periods of high order volume.
Please note that processing time is separate from shipping time.
We ship using trusted carriers such as:
Shipping options and estimated delivery windows are displayed at checkout when available.
Shipping rates are calculated based on factors such as:
Promotional free shipping offers, if available, apply only to qualifying orders and destinations.
Some orders may arrive in multiple packages.
Because certain items may be handmade in-house while others are fulfilled through print-on-demand or production partners, products in the same order may ship separately and arrive at different times.
Customers will receive tracking information when available.
Estimated delivery dates are provided by the shipping carrier and are not guaranteed.
Rustic & Real Designs LLC is not responsible for shipping delays caused by:
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is submitted:
Once a package has been transferred to the shipping carrier, delivery responsibility belongs to the carrier.
Rustic & Real Designs LLC is not responsible for:
If your package appears lost in transit, please contact us and we will do our best to assist with the carrier claim process when applicable.
If your order arrives damaged, please contact us within 5 days of delivery.
To help us resolve the issue quickly, please provide:
At this time, international shipping may be limited or unavailable on certain products.
Customers are responsible for any applicable:
Rustic & Real Designs LLC is not responsible for delays caused by customs processing.
If you have questions regarding shipping or delivery, please contact us through our website: